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Sandler Training | Chicago & Northbrook, IL

Customer Care Sprint Series - Sales Training Program in Chicago, IL

This Program Starts June 10th, And Consists Of 4 Hour-Long Sessions (2-3pm CST) Covering All Aspects Of Customer Care.

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You Are Not Just Caring For Customers; You're Building Relationships!

The purpose of the Customer Care Series is to equip those with customer-facing roles with the behaviors, attitudes, and techniques they need to successfully interact with customers. These methods will help you build a loyal customer base that loves doing business with you!

Remote Work Sales Training In Chicago IL

In This Series, You'll Learn:

  • How to define the role of a frontline worker
  • How to understand customer behavior
  • How to best manage customer expectations
  • Best practices for phone & email communication
  • What to do when you have a difficult customer

The Schedule For This Series Will Be As Follows:

June 10th: On the Frontlines: Mindset for Success

June 17th: Understanding Customer Behavior

June 24th: Phone & Email Best Practices

July 1st: Dealing with Difficult Customers