This Program Starts June 10th, And Consists Of 4 Hour-Long Sessions (2-3pm CST) Covering All Aspects Of Customer Care.
The purpose of the Customer Care Series is to equip those with customer-facing roles with the behaviors, attitudes, and techniques they need to successfully interact with customers. These methods will help you build a loyal customer base that loves doing business with you!
June 10th: On the Frontlines: Mindset for Success
June 17th: Understanding Customer Behavior
June 24th: Phone & Email Best Practices
July 1st: Dealing with Difficult Customers