This Program Starts May 6th, And Consists Of 4 Hour-Long Sessions (2-3pm CST) Covering All Aspects Of The Account Retention & Expansion Landscape.
Effective account retention is key to sustained success. Once you solve your customer's problem, they can often forget the reasons why. There are important steps you can take to make sure your customer doesn't start seeing you as a commodity. Join us as we lay down the framework for winning, growing, and retaining major accounts.
- Effective client segmentation
- How to make the best use of your time
- How to build strong relationships within an organization
- How to run effective strategic account reviews
- How to negotiate contract renewals
- How to generate more referrals
May 6: Segmenting Our Clients and Selling Deeper and Wider in Existing Accounts
May 13: Running Effective Strategic Account Meetings
May 20: Contract Negotiations & Having Difficult Conversations
June 3: Selling More to Existing Accounts